Introducing RapidPair, the latest enhancement to RapidConnect secure messaging solution.

According to a 2000 report from The Institute of Medicine, To Err is Human, experts estimated that as many as 98,000 people died in any given year from medical errors that occur in hospitals. In 2016, after analyzing medical death rate data over an eight-year period, Johns Hopkins patient safety experts published that more than 250,000 deaths per year are due to medical error in the U.S. In 2013, distraction from smartphones and other mobile devices was identified for the first time as one of the top 10 health technology hazards by ECRI Institute.

Hospitals and physicians recognize that electronic devices in clinical care environments have exploded over the last 10 years, resulting in an unprecedented level of distractions. They are committed to minimizing those distractions, especially in operating rooms and other procedure related areas, which are at especially high risk for interruption and distraction-related errors.

RapidConnect by MDInterconnect has risen to that challenge with the introduction of its latest feature, RapidPair. RapidPair enables physicians to quickly and easily allow a “proxy” to review and respond to secure messages on their behalf when they are otherwise occupied.
Imagine the following scenario.

RapidPair image 150A physician is in the operating room, performing a life-saving surgery. A message comes in to their mobile device. They know that a message has come in, but can they afford to stop mid-surgery to check that message and/or respond directly? Of course not!

Can they even afford to pause long enough to instruct the circulating nurse how to get into their personal device, to find the app and open the message using their personal PIN? Not really.

Other solutions on the market today claim to offer “proxy” or “delegation” type capabilities to address this problem, but create even more distractions by requiring multiple, sometimes complicated and inefficient steps be taken by the physician and/or circulating nurse.

If a so-called “solution” is too time-consuming, complicated or dangerous to use, how likely are physicians and/or hospitals to actually use it? Hospitals and physicians want a solution they can trust to make their job easier, and one that certainly doesn’t jeopardize patient care.

MD Interconnect took all of these concerns into consideration when developing RapidPair, and designed it to accomplish the following:

  • Require minimal disruption to a physician’s normal workflow
  • Ensure process does not rely on clinicians resetting status each time they 
enter procedure area
  • Ensure that on-call physicians can be reached at all times
  • Eliminate the need for “proxies” to access a physician’s personal device
  • Ensure rapid, secure communication

With RapidPair, the physician simply asks the proxy (i.e. circulating nurse) to check the incoming message. The proxy does this through any computer (not the physician’s personal device) by signing into their own RapidConnect account and accessing the RapidPair function. With minimal disruption to the patient or procedure, they can immediately see the message and respond based on the physician’s instructions. Each proxy can pair up to 10 devices at one time. The clinician is not required to change any settings or status on their own device.

RapidPair minimizes:

  • Distractions in the operating room and/or during other patient interactions
  • Changes to physician behavior and/or workflow
  • Security concerns, with the messaging platform itself and/or physicians’ 
devices

RapidConnect gives physicians the flexibility they want, to choose the options that work best for them, and thus provide the best patient care possible. RapidPair complements other features like QuickCover, Read Notifications, Shift- based Roles, Message Routing, etc. allowing widespread adoption by clinicians enabling a system to implement a secure, team-based, collaborative and effective approach to patient care.