FEATURES

This will be an image gallery of all the features (better looking than this…closer up stuff. And if you click on the type here (like network) it will animate the blocks and only show the ones in that category.

IDENTIFY

  • Name
  • Practice
  • Specialty
  • Favorites
  • Clinical service
  • “In Network” provider

CONNECT

  • Attachments
  • Quick message
  • Secure text
  • VoIP call
  • Pager interaction
  • Forward message
  • Call recording options

NOTIFY

  • Active message notification
  • Read receipts
  • Repeat notification
  • Push to back up if not opened
  • Bed management and ED

MANAGE

  • Set preferences
  • Set up favorites and groups
  • Input and view call schedules
  • Request “Quick Cover”
  • Report activity and usage

WHAT RAPIDCONNECT OFFERS

Message

Secure, HIPPA compliant

Protect you and your patients

 

Message Preference Routing

Set preferences for including Fellows, Residents, PAs, and others

 

Attachments

Add attachments to any message, including photos, patient records and other data

 

Read Notifications

Know who has read your message and when

 

Group Messaging

Send messages to your patient’s care team

 

Quick Messaging

Customize your replies and respond with one click

 

Forwarding

Keep all patient information intact as message is moved across the care team

 

Pager Inclusion

Send messages to non-app users

Call

VOIP Calling

Call app to app or app to phone using wi-fi

 

Hidden Phone Numbers

Hide their cell number when making or receiving a call

 

Optional Record Call

Record a call with one click

 

3 – Way Calling

Add a third party to an existing call

 

Call Decline Messages

Use one click to decline a call with an appropriate message

Customize

Availability

Set availability once and be done

 

Roles

Establish shift-based roles to support non-call schedule providers

 

Calendar

Choose to have the app populate your call schedule to the calendar of your choice

 

Call Schedules

Vary by day or time. Choose multiple levels of recipients

 

Message Escalation

Set escalation preference and backup

 

Favorites

Choose favorite users, call schedules, groups, and quick messages

 

Reporting

Design custom reports to see referral patterns, monitor out of network referrals, user adoption and response times

 

Points of Entry

Design flow of messages to enable points of entry work flow (bed management, ED, registration, etc.)

 

Integrations

Integrate with industry leading solutions, including Lightning Bolt, Qgenda, AmIon, etc. as well as home grown/customized solutions