Introducing RapidPair, the Latest Enhancement to its RapidConnect Secure Messaging Platform for Healthcare

Raleigh, N.C. January 24, 2017 – MD Interconnect, a mobile health company today introduced the latest enhancement to RapidConnect, its cloud-based mobile secure messaging platform for healthcare professionals. That enhancement, RapidPair, enables physicians to quickly and easily allow a “proxy” to review and respond to secure messages on their behalf when they are otherwise occupied.

In 2016, after analyzing medical death rate data over an eight-year period, Johns Hopkins patient safety experts reported that 250,000 deaths per year are due to medical error in the U.S. Hospitals and physicians recognize that smartphones and other mobile devices in clinical care environments have exploded over the last 10 years, resulting in an unprecedented level of distractions (one of top 10 health technology hazards as identified by ECRI Institute). They are committed to minimizing those distractions, especially in operating rooms and other procedure related areas, which are at especially high risk for interruption and distraction-related errors.

“As a pediatric surgeon, I have been in surgery when a message came in and there was no way to safely respond without impacting patient safety,” explained MD Interconnect Co-founder and Chief Medical Officer David Hoover, M.D. “We designed RapidPair to address that challenge, by minimizing distractions in the operating room and other patient interactions, while also requiring minimal changes to physician behavior or hospital workflow.”

With RapidPair, when the clinician gets alerted in that type of situation and is unable to respond, they simply ask a proxy (i.e. circulating nurse) to check the message. The proxy does this through any computer (not the physician’s personal device) by signing into their own RapidConnect account and accessing the RapidPair function. With minimal disruption to the patient or procedure, they can immediately see the message and respond based on the physician’s instructions. Each proxy can pair up to 10 devices at one time. The clinician is not required to change any settings or status on their own device.

MD Interconnect designed RapidPair to accomplish the following:

  • Require minimal disruption to a physician’s normal workflow
  • Ensure process does not rely on clinicians resetting status each time they enter procedure area
  • Ensure that on-call physicians can be reached at all times
  • Eliminate the need for “proxies” to access a physician’s personal device
  • Ensure rapid, secure communication

About MD Interconnect

MD Interconnect is the mobile health company behind RapidConnect, a cloud-based mobile and web application for healthcare professionals. Developed by physicians and for physicians, RapidConnect is designed to enhance communication among caregivers in a HIPAA secure environment. RapidConnect allows clinicians to communicate quickly, easily, and securely, improving patient care and efficiency while reducing costs. The communications app integrates call schedules, personal preferences and rules based workflows so access to physicians and services is streamlined for everyone. Founded in 2015, MD Interconnect is based in Raleigh, N.C.


Media Contact:
The Art of Moxie (on behalf of MD Interconnect)
Shawn Ramsey