MD Interconnect Partners with iWT Health to Enhance Secure Delivery of Critical Alerts for Healthcare Providers

MD Interconnect Partners with iWT Health to Enhance Secure Delivery of Critical Alerts for Healthcare Providers

Raleigh, N.C. July 25, 2019MD Interconnect today announced that it has partnered with iWT Health. That partnership will include the integration of iWT Health’s Notifi Alerts into MD Interconnect’s RapidConnect platform.

iWT’s Notifi Alerts is the perfect complement to RapidConnect’s secure messaging platform. While RapidConnect employs intelligent message routing to ensure messages reach the right providers the first time, iWT’s Notifi Platform intelligently identifies patient results, status changes and variations that require attention and expedited delivery. Notifi Alerts then automatically documents every alert and message to ensure proper administrative oversight and regulatory compliance.

Working together, RapidConnect and Notifi ensure that healthcare providers have the right information when they need it, enabling better communication and better patient care.

“Both MD Interconnect and iWT Health are committed to developing technology that supports provider workflows and improves the flow of information throughout the care continuum. This integration naturally extends RapidConnect’s communication capabilities, making it even easier for providers to get the information they need, when they need it most,” explained Karen Hohenstein, MD Interconnect CEO.

“We are excited to partner with MD Interconnect and expand the reach of Notifi Alerts to users of RapidConnect,” says Linda Frank, iWT Health’s Chief Executive Officer. “We look forward to working together to deliver even more solutions for healthcare providers.”

RapidConnect delivers much more than just secure texting for healthcare. The platform delivers a comprehensive approach to communication that builds upon MD Interconnect’s deep understanding of healthcare and the care continuum. RapidConnect builds on awareness of the unique needs of each healthcare team member, meeting them at the point of quickest access in their workflow, including desktop workstations, mobile devices, pagers, duty phones and email. RapidConnect also always prioritizes the provider experience to have the most positive impact on patient care. 

About iWT Health

iWT Health is a software product company focused on empowering better healthcare through innovation. iWT Health serves some of the biggest and smallest health systems across North America by providing applications beyond the typical tool set a health system possesses, specifically in the areas of bed management, clinical communications, intelligent data mining and alerting and electronic whiteboards. To learn more, visit iwthealth.com.

About MD Interconnect

Dr. J. David Hoover responded to a critical challenge facing physicians, and one that he had experienced personally; connecting the right physicians at the right time, to ensure
the best possible outcome for patients. With that in mind, he co-founded MD Interconnect and developed RapidConnect, a powerful secure messaging platform for both mobile and desktop users in healthcare settings.

MD Interconnect understands the importance of integrating with a hospital’s (or practice’s) existing technologies, including leading EMR/EHR solutions and call schedule management solutions. This ensures the optimization of a customer’s existing technology investment and supports existing workflows, both of which lead to better patient care, increased staff productivity and widespread user adoption. Founded in 2015, MD Interconnect is based in Raleigh, N.C. Visit http://www.mdinterconnect.com to learn more.

MD Interconnect has recently merged with Proficient Health and RapidConnect is now part of the Proficient Health product portfolio. Together, these companies will continue to streamline communication between providers and positively impact the delivery, quality and cost of care. You can learn more about the merger here.

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Proficient Health Adds a New Chief Medical Officer to Its Executive Team

Proficient Health Adds a New Chief Medical Officer to Its Executive Team

GREENSBORO, N.C. – July 17, 2019 – Today Proficient Health, an information technology company specializing in the secure exchange of referrals and other protected healthcare information, announced that David Hoover, MD, a practicing pediatric surgeon, is joining the company as its new chief medical officer.

Hoover is a founder of MD Interconnect, a company specializing in mobile communication solutions for healthcare providers. Separately, today, Proficient Health announced its merger with MD Interconnect.

“David is passionate about the role technology can play in improving healthcare access and delivery,” says Robb Hutchison, CEO of Proficient Health. “We look forward to having him on our team and know his work will benefit both our company and the healthcare organizations we serve.”

Hoover helped to found MD Interconnect in response to a critical challenge faced by physicians – how to connect the right healthcare provider at the right time to ensure the best possible patient outcomes. In his new role with Proficient Health, he will continue to drive technology innovations that address the pressing needs of the healthcare industry.

“I’m excited to be joining Proficient Health as its chief medical officer,” Hoover said. “It has always been a passion of mine to find new ways to connect healthcare providers so they can improve care delivery. I look forward to working with the team at Proficient Health and with my healthcare colleagues to bring those solutions to life.”

Hoover is director of Pediatric Surgery Outpatient Services at WakeMed Children’s Hospital and will continue in that role. He previously directed Outpatient Specialty Services for Pediatrics at Jeff Gordon Children’s Hospital, part of Carolina Health Systems. He earned his medical degree at East Carolina University, completed residencies at Northwestern University and Carolinas Medical Center, and was awarded a fellowship in pediatric surgery at Children’s Memorial Hospital in Chicago.

In his surgical practice, Hoover is known for his use of innovative devices and procedures. One example: He was the first surgeon in the country to use magnets to correct the congenital absence of a portion of the esophagus. As a physician leader, he brings that same spirit of innovation to improving operational processes, patient satisfaction and efficiency.

About Proficient Health

Proficient Health is a healthcare information technology company specializing in solutions for the secure exchange of referrals and other private data. Our affordable, online services and mobility solutions connect physicians, hospitals and other healthcare providers – helping them easily share and manage information, improve service and care delivery, drive down costs, speed reimbursement and get more out of their electronic medical records platform.

Media Contact

Hannah Weant

Proficient Health Marketing Manager
336.389.6600 ext. 758

hweant@proficienthealth.com


Proficient Health Merges with Firm Specializing in Mobile Communication Apps

Proficient Health Merges with Firm Specializing in Mobile Communication Apps

Expands its portfolio of solutions linking healthcare providers across incompatible systems and networks 

GREENSBORO, N.C. – July 17, 2019 – Today Proficient Health, an information technology company specializing in the secure exchange of referrals and other protected healthcare information, announced it has merged with MD Interconnect, a Raleigh-based company specializing in secure mobile communication solutions for healthcare providers.

Separately, today, Proficient Health announced that David Hoover, MD, a practicing pediatric surgeon and founder of MD Interconnect, is joining the company as its new chief medical officer. Karen Hohenstein, CEO and cofounder of MD Interconnect, is joining the Proficient Health board of directors and will support the company as a business development consultant.

“MD Interconnect is a great fit for us,” says Robb Hutchison, Proficient Health CEO. “We both focus on secure referral management and other web-based solutions that eliminate the technology barriers created by incompatible devices, systems and networks – linking people and practices securely across any inpatient or outpatient setting. And with MD Interconnect’s mobility experience, we now have the opportunity to offer an expanded set of capabilities to both our new and existing customers.”

MD Interconnect’s flagship solution is RapidConnect, a secure mobile messaging solution that helps clinicians reach the right provider right away. Industry-leading intelligent routing capabilities eliminate the lag time associated with phone tag, unanswered pages and answering service call queues.

RapidConnect joins a Proficient Health solution portfolio that includes:

  • Proficient Exchange, a web-based referral management platform that lets any accountable care organization or health system work seamlessly across a community of providers to coordinate care.
  • Proficient Capture, a web-based solution that converts any paper-based healthcare process into a highly efficient, digital workflow – eliminating faxing and scanning.

“We are excited about the synergies between our two solution platforms,” says Hohenstein. “Together we can streamline communication between providers and positively impact the delivery, quality and cost of care.”

Proficient Health is headquartered in Greensboro, N.C., with a satellite office on N.C. State University’s Centennial research campus. All MD Interconnect employees have transitioned to the Proficient Health team and are expected to remain in their current locations.

About Proficient Health

Proficient Health is a healthcare information technology company specializing in solutions for the secure exchange of referrals and other private data. Our affordable, online services and mobility solutions connect physicians, hospitals and other healthcare providers – helping them easily share and manage information, improve service and care delivery, drive down costs, speed reimbursement and get more out of their electronic medical records platform.

Media Contact

Hannah Weant

Proficient Health Marketing Manager
336.389.6600 ext. 758

hweant@proficienthealth.com


MD Interconnect Partners with Spectralink to Improve Delivery of Secure Communication for Healthcare Organizations

MD Interconnect Partners with Spectralink to Improve Delivery of Secure Communication for Healthcare Organizations

Raleigh, N.C. May 09, 2019MD Interconnect today announced that it has partnered with Spectralink, the global leader in clinical mobility solutions. MD Interconnect is now a member of the Spectralink Application Integration and Management Solutions (AIMS) Program, which supports application providers to extend the capabilities of Spectralink mobile solutions and deliver industry-focused solutions to mobile workers. In addition, MD Interconnect’s secure communication platform, RapidConnect, is fully supported as a mobile app on the Spectralink Versity Android phone.

“This partnership makes it even easier for hospitals and other healthcare systems to seamlessly benefit from robust clinical mobility hardware as well as a comprehensive approach to secure communication, throughout the care continuum,” explained Karen Hohenstein, MD Interconnect CEO.

Spectralink’s Versity smartphone delivers enterprise-grade performance, proven reliability, and superior voice quality to meet the rigors and requirements of today’s healthcare workflows and working environments.

With MD Interconnect’s RapidConnect certification for the Versity smartphone, healthcare providers can:

  • Enable tighter communication and team care access so care decisions can be made more quickly and efficiently
  • Ensure all communication is directed to the appropriate resource facilitating prompt and accurate response
  • Message content and attachments via a secure platform to ensure your PHI data is protected
  • Open direct lines of secure communication between care providers, emergency departments, patient admission teams, clinic locations and PCPs

“In the healthcare environment, people and technology need to communicate flawlessly to speed response times and keep safety and satisfaction at the forefront. A robust, fully integrated clinical communications platform fills the communication and collaboration gaps by connecting care teams and systems to improve workflows and deliver information quickly and securely into the hands of those who need to act upon it,” expressed Bill Foster, Director of Healthcare Business Development, Spectralink.

RapidConnect delivers much more than just secure texting for healthcare. The platform delivers a comprehensive approach to communication that builds upon MD Interconnect’s deep understanding of healthcare and the care continuum. RapidConnect builds on awareness of the unique needs of each healthcare team member, meeting them at the point of quickest access in their workflow, including desktop workstations, mobile devices, pagers, duty phones and email. RapidConnect also always prioritizes the provider experience to have the most positive impact on patient care.

About Spectralink

Spectralink leads the enterprise mobility market with the industry’s most deployed mobility solution portfolio optimized for mission-critical healthcare, retail, manufacturing and hospitality applications. As the enterprises transition to mobile workflows, Spectralink is at the forefront of the industry transformation through its innovative end-to-end mobility portfolio. Designed for challenging RF environments, our mobile solutions enable enterprises to streamline their workflows and deliver a positive customer experience. To protect our customers’ investments in UC platforms, we offer the best interoperability in the industry with the leading call control platforms. Since 1990, Spectralink has deployed millions of mobile devices worldwide – providing enterprises with the industry’s most reliable, high quality and secure mobility solutions. For more information, please visit http://www.spectralink.com/.

About MD Interconnect

Dr. J. David Hoover responded to a critical challenge facing physicians, and one that he had experienced personally; connecting the right physicians at the right time, to ensure
the best possible outcome for patients. With that in mind, he co-founded MD Interconnect and developed RapidConnect, a powerful secure messaging platform for both mobile and desktop users in healthcare settings.

MD Interconnect understands the importance of integrating with a hospital’s (or practice’s) existing technologies, including leading EMR/EHR solutions and call schedule management solutions. This ensures the optimization of a customer’s existing technology investment and supports existing workflows, both of which lead to better patient care, increased staff productivity and widespread user adoption. Founded in 2015, MD Interconnect is based in Raleigh, N.C. Visit http://www.mdinterconnect.com to learn more.

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Media Contact:
The Art of Moxie (on behalf of MD Interconnect)
Shawn Ramsey
shawn@theartofmoxie.com
919.621.0737


AMiON and MD Interconnect Partner to Improve Delivery of Secure Messages to the Right Provider at The Right Time

AMiON and MD Interconnect Partner to Improve Delivery of Secure Messages to the Right Provider at The Right Time

MD Interconnect Offers 90-day Free Trial to Select AMiON Users

Raleigh, N.C. April 08, 2019 – MD Interconnect today announced that it has partnered with AMiON to improve the delivery of secure messages across the entire care continuum. AMiON’s leading physician scheduling software is a perfect complement to MD Interconnect’s RapidConnect secure communication platform.

RapidConnect is the only communication platform that intelligently routes messages based on six different factors, including clinical service resources availability (residents, PAs, etc.) and physician preferences. More than 250,000 providers trust their schedules to AMiON. This integration supports RapidConnect’s commitment to route messages to the right provider at the right time, the first time.

While many secure communication solutions in the market today utilize “point-to-point” messaging by connecting one provider to another, RapidConnect utilizes Intelligent Message Routing to connect the entire healthcare team. Why? Because that is how healthcare really works.

AMiON users can easily benefit from RapidConnect’s comprehensive approach to communication that builds upon MD Interconnect’s deep understanding of the healthcare community. A number of providers, including residents at WakeMed Health and Hospitals, have already realized those benefits.

“The ability for RapidConnect to directly synchronize with AMiON has been extremely helpful for our residents. Our call teams are always automatically logged into their RapidConnect roles based on the AMION schedule. That integration ensures that our residents are always signed into and out of critical roles, and communication isn’t disrupted between our residents and the rest of the WakeMed medical staff,” explained Ben Robey, Chief Resident for Adult Medicine, WakeMed.

“I find the synergy between AMiON and RapidConnect to be extremely beneficial and very convenient, in that we are able to enter our schedule into AMiON and it automatically picked up in RapidConnect.  This is a true time saver on the administrative side and allows for the hospital to have the most up to date and accurate information regarding our staff schedules,” added Karen Lucrezia, Executive Assistant to Chief Medical Officer Dr. Laura Patel, Transitions LifeCare.

MD Interconnect wants more providers to realize the benefits of intelligent message routing and call schedule integration, and is now offering a 90-day free trial of RapidConnect to select AMiON customers. For consideration, please contact MD Interconnect directly or register here.

About AMiON
AMiON manages on-call and daily work schedules for over 250,000 physicians and other medical providers, from individual group practices to entire hospital systems. Physicians submit special requests and group administrators use AMiON tools to build fair, equitable schedules. Schedules include integrated messaging so that switchboard and other medical staff can reach on-call physicians quickly and easily. To learn more about AMiON, please visit www.amion.com.

About MD Interconnect
Dr. J. David Hoover responded to a critical challenge facing physicians, and one that he had experienced personally; connecting the right physicians at the right time, to ensure the best possible outcome for patients. With that in mind, he co-founded MD Interconnect and developed RapidConnect, a powerful secure messaging platform for both mobile and desktop users in healthcare settings. Founded in 2015, MD Interconnect is based in Raleigh, N.C. Visit www.mdinterconnect.com to learn more.

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Media Contact:
The Art of Moxie (on behalf of MD Interconnect)
Shawn Ramsey
shawn@theartofmoxie.com
919.621.0737


RapidConnect Improves Timely and Accurate Communication for ACO Case Managers

RapidConnect Improves Timely and Accurate Communication for ACO Case Managers

Raleigh, N.C. March 05, 2019 – MD Interconnect today announced new Queued Messaging enhancements to its RapidConnect Secure Messaging platform. The enhanced queued messaging functionality was developed to address the needs of ACO case managers and care advisors, for more timely and accurate information. These enhancements demonstrate the company’s commitment to delivering customer-driven improvements to RapidConnect that positively impact the day-to-day job satisfaction of clinicians, help control costs and measurably improve patient care and satisfaction.

Case managers and care advisors are a critical resource in today’s ACOs, as they seek to improve the health of managed populations while controlling costs. A case manager’s ability to provide impactful intervention is often dependent on his or her ability to get timely feedback from collaborative providers in the ACO. The delivery of timely and accurate communication is often complicated by disparate EHRs, layers of security required to access systems from mobile devices, ever-changing call schedules, answering services and antiquated modes of communication.

WakeMed Key Community Care (WKCC) is one of the first Accountable Care Organizations to benefit from RapidConnect’s enhanced Queued Messaging capabilities. Queued Messaging helps WKCC case managers better leverage access to the hundreds of PCPs already engaged on RapidConnect throughout the WakeMed network, without interrupting days off and/or hours away from work. The sender of a queued message retains complete visibility into the status of a message and has the opportunity to engage other resources, if time is of the essence.

“Queuing messages in RapidConnect saves time by allowing Care Advisors to send messages after hours without interrupting providers with non urgent information that we are required to send,” explained WKCC’s Sandi Massey, BSN, RN, MPH, Certified Case Manager.

“RapidConnect Queued Messaging has been so helpful for me as a care advisor. Many times, I would go into RapidConnect after hours to send notes to providers to find them unavailable.  I would then have to create a reminder to go back into RapidConnect the next day, to send the message during the providers’ available time.  With Queued Messaging, I save so much time.  I love it!” expressed Emily Temple, Care Advisor, WKCC.

About MD Interconnect
Dr. J. David Hoover responded to a critical challenge facing physicians, and one that he had experienced personally; connecting the right physicians at the right time, to ensure the best possible outcome for patients. With that in mind, he co-founded MD Interconnect and developed RapidConnect, a powerful secure messaging platform for both mobile and desktop users in healthcare settings. Founded in 2015, MD Interconnect is based in Raleigh, N.C. Visit www.mdinterconnect.com to learn more.

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Media Contact:
The Art of Moxie (on behalf of MD Interconnect)
Shawn Ramsey
shawn@theartofmoxie.com
919.621.0737


MD Interconnect Enhances RapidConnect Secure Messaging Platform For Healthcare

MD Interconnect Enhances RapidConnect Secure Messaging Platform For Healthcare

Updates focus on connecting the entire healthcare community, improving access and ease of use, and delivering positive return on investment

Raleigh, N.C. September 17, 2018MD Interconnect today announced a number of enhancements to RapidConnect, its secure messaging platform for healthcare. These enhancements demonstrate MD Interconnect’s continued commitment to developing solutions that are specific to the healthcare industry.

“Unlike many other solutions that cater to wide variety of industries, MD Interconnect created RapidConnect specifically for the healthcare industry,” explains Karen Hohenstein, CEO, MD Interconnect. “We work closely with our customers in real clinical environments, and measure the value of every product enhancement against the benefits and needs in that environment.  We understand that delays and confusion can cost money or even lives.  We are committed to making communication better for our clinicians and improving care for the patients that they serve.”

Connecting the Entire Community 

One thing that sets the RapidConnect platform apart from other secure messaging solutions, is its commitment to helping users integrate with and collaborate across the entire healthcare continuum; from front-end trainers, urgent care centers, primary care providers; through the ED, specialists and hospitalists; all the way through to the post acute home health, rehab and long-term care providers.

Expanded user profile and contact information makes it even easier for RapidConnect users to connect with other providers and support staff who may not share the same EHR or email server, by including more details about a person’s role, position and practice.

Good communication throughout the care community relies heavily on call schedules. Knowing who is on call at any given time is critical to quick response times and patient care outcomes. In this latest release, RapidConnect has improved call schedule content, in addition to search and viewing capabilities.  As part of that update, call schedules can now have more than one person on a shift at a time and can be exported directly through any user portal.  The new Call Schedule Builder Module takes that even further to help call schedule managers fill schedules more quickly, more easily edit schedules and generate automated daily reports.

A full circle of communication requires each user to be available on the app or available through alternative methods. The fact that non-providers may not carry mobile devices and need to use a variety of phone lines can often creates confusion about who to call back and what number to use.  RapidConnect now reduces that confusion by confirming call back numbers at the beginning of non-provider shifts.

Enhanced Access and Ease of Use

MD Interconnect knows that access and ease of use are keys to successful user adoption and continued use of any technology. For physicians in particular, that includes workflow alignment and controlled availability. A number of RapidConnect enhancements were developed with that in mind.

Support for face ID and touch ID authorization enables easier access to secure information and quicker response times.

Enhanced notification capabilities include the display of more useful content in the banner notifications, and a longer display time on the screen. A new snooze option lets users cease notifications for 10 minutes giving them blocks of uninterrupted time when appropriate.

Improved task management capabilities allow users to easily organize incoming messages into a task list, and mark them for follow-up later in the day. Users can also flag and sort messages to streamline daily care team communication.

Expanded attachment capabilities include support for larger attachments and the ability to pull an attachment directly from a phone’s camera.

Improved availability settings make it easier for users to manage their availability without having to log on and/or off.

Positive Return on Investment

For more than two years, MD Interconnect customers have relied on RapidConnect to reduce costs and increase revenue through streamlined referrals, easier access to facilities and services and more efficient delivery of care. This latest round of RapidConnect updates makes a positive return on investment even easier.

Consult requests through the EHR have been historically problematic due to a number of factors — the attending on record may not be the current on call physician, the need to rely on a non-secure pager, etc. RapidConnect’s Intelligent Message Routing delivers requests for consults including all PHI directly from the EHR to the on call provider or their support team. No more paging, or in-basket mail and the uncertainly that comes with them. With RapidConnect, read receipts immediately hit the EHR assuring all parties that a full circle of communication has occurred.  This automated process for consult requests saves time and reduces confusion especially when a patient is being cared for by an outside specialty practice or in a teaching hospital setting.

New configuration capabilities for ED Evaluations/Direct Admits allow customized promotion of Urgent Care, Emergency and Direct Admission Services.  Doing so not only promotes available locations to the care community but also allows the PCP to quickly and securely send PHI that will impact care choices made by the Urgent Care and ED providers.

About MD Interconnect

Dr. J. David Hoover responded to a critical challenge facing physicians, and one that he had experienced personally; connecting the right physicians at the right time, to ensure
the best possible outcome for patients. With that in mind, he co-founded MD Interconnect and developed RapidConnect, a powerful secure messaging platform for both mobile and desktop users in healthcare settings. Founded in 2015, MD Interconnect is based in Raleigh, N.C. Visit www.mdinterconnect.com to learn more.

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Media Contact:
The Art of Moxie (on behalf of MD Interconnect)
Shawn Ramsey

shawn@theartofmoxie.com
919.621.0737


MD Interconnect Executives Selected to Present at Epic App Orchard Conference 2018

MD Interconnect Executives Selected to Present at Epic App Orchard Conference 2018

Will Share Real-World Insights and Examples of Building a Successful Secure Messaging App to Meet the Needs of Clinicians

Raleigh, N.C. August 14, 2018MD Interconnect, a mobile health technology company, today announced that two of the company’s executives have been selected to present at the Epic App Orchard Conference 2018. Allie Lindahl, Nursing Administration Specialist with WakeMed Health and Hospitals, will join MD Interconnect’s Chief Technology Officer Jeffrey Kramer and Vice President of Customer Experience Rebecca Shelton for the presentation.

Together, they will discuss the challenges of creating an app that addresses the complexities of care coordination, disconnected systems, speed of technology and innovation. They will share their insights and experience on how to turn an original idea into a successful app, while judiciously and quickly overcoming the barriers inherent in today’s medical environment. Participants will walk away with a practical checklist to address four principle barriers and real life examples of how each played out in the development of RapidConnect for and with WakeMed clinicians.

MD Interconnect’s RapidConnect secure messaging app is available through the Epic App Orchard, providing an option for secure messaging in the EHR. The app provides immediate notification of inpatient consult requests, optimizes care continuity and facilitates real-time communication between physicians while reducing delays in patient care.

Learn more about how RapidConnect’s integration with Epic helped WakeMed achieve an 85.9% cardiology appointment follow-up rate and regain ACC Heart Failure Accreditation.  Read more about how WakeMed uses RapidConnect to connect a care community, create call center efficiencies and improve patient care here.

About MD Interconnect
Dr. J. David Hoover responded to a critical challenge facing physicians, and one that he had experienced personally; connecting the right physicians at the right time, to ensure
the best possible outcome for patients. With that in mind, he co-founded MD Interconnect and developed RapidConnect, a complete secure messaging solution. RapidConnect features a secure, HIPAA-compliant messaging platform for both mobile and desktop users.

Founded in 2015, MD Interconnect is based in Raleigh, N.C. MD Interconnect is based in Raleigh, N.C. Visit www.mdinterconnect.com to learn more.

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Media Contact:
The Art of Moxie (on behalf of MD Interconnect)
Shawn Ramsey

shawn@theartofmoxie.com
919.621.0737


New RapidConnect Intelligent Consult Notification Now Available Through Epic App Orchard

New app bridges the gap between EHR and secure messaging, streamlines physician consults and reduces delays to patient care

Raleigh, N.C. November 14, 2017 – MD Interconnect, a mobile health technology company, today announced that its new RapidConnect Intelligent Consult Notification (ICN) app is now available through the Epic App Orchard, bridging the gap between EHR and secure messaging. This new app provides immediate notification of inpatient consult requests, optimizes care continuity and facilitates real-time communication between physicians while reducing delays in patient care.

Integration between Epic’s EHR platform and RapidConnect’s secure communication solution enable a referring provider to submit a consult order through Epic, prompting the immediate, secure and intelligent delivery of a message to the receiving provider. The date and time that the message is read is then recorded in the EHR automatically.

“Hospitals are investing in EHR technology, and want to get the most out of that investment. It makes perfect sense for a hospital’s secure communication solution to complement its existing EHR solution technology, to help further enhance patient care capabilities and maximize that investment,” explained David Hoover, MD, Chief Medical Officer at MD Interconnect.

Initial users at WakeMed Health & Hospitals, including hospitalists and cardiology services, are enthusiastic about the integration. “We are thrilled that we can now be notified immediately through our RapidConnect app when a provider enters a consult in Epic,” explains Director of WakeMed Physician Practices, Stacy Thiedman. “The great part is that the sender does not have to decide who to notify, since it is already set up to automatically direct those messages to the correct team members, depending on time of day, call schedules and work flow preferences.  The impact to our patients has been measurable and immediate because we have been able to greatly reduce the time from request to delivery."

Created by physicians, for physicians, RapidConnect features a secure, HIPAA-compliant messaging platform for smartphones as well as a desktop version. Physicians, referring providers and other patient care providers can use RapidConnect to quickly reach the right provider at the right time. The solution allows inpatient and outpatient providers to coordinate consults, share results, communicate patient information, notify for patient arrivals, process admissions and more.

Unlike other solutions, RapidConnect intelligently routes each message to ensure delivery to the right provider, automatically taking call schedules, individual workflows, hierarchies and other variables into consideration.

To ensure a successful implementation and continuous user adoption, MD Interconnect provides all RapidConnect users with unparalleled implementation support and ongoing account management from experts with direct clinical experience. RapidConnect clients pay one flat fee, but receive unlimited app downloads throughout the entire health system including both inpatient and outpatient resources.

About MD Interconnect
In 2015, MD Interconnect responded to a critical challenge that physicians face; connecting the right physicians at the right time, to ensure the best possible outcome for patients. Co-founded by Dr. David Hoover and Karen Hohenstein, MD Interconnect and developed the RapidConnect product. MD Interconnect is based in Raleigh, N.C. Visit www.mdinterconnect.com to learn more.

 

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Media Contact:
The Art of Moxie (on behalf of MD Interconnect)
Shawn Ramsey

shawn@theartofmoxie.com
919.621.0737

 


MedAptus® and MD Interconnect Sign Partnership to Bring Next Generation of Team-Based Care Coordination to Hospitals

Partnership will integrate unique patient assignment platform with best-in-class secure communications technology to create a sophisticated care team coordination product suite

Boston – March 14, 2017 – MedAptus®, a Boston-based healthcare technology company, has signed a partnership agreement with MD Interconnect, a mobile health technology company, to provide the next generation of total team care coordination. The partnership will combine the best of MedAptus’ intelligent patient assignment technology with MD Interconnect’s secure messaging solution, RapidConnect.

The best-in-class integration of MedAptus’ protocol-based Assign, available today for both rounding providers and nurses, with RapidConnect creates the most powerful tool in the industry to seamlessly connect all patient care providers.  This integration creates a next generation patient-centric care coordination platform, ensuring the right communication with the right caregiver at the right time.

“We are very excited about this partnership,” said Karen Hohenstein, CEO and Co-Founder of MD Interconnect. “By combining these two technologies in one platform, we are able to address the real need of enabling care team members to connect and work seamlessly together. No other player has anything comparable to the Assign solution, which is why we wanted to partner with MedAptus. It’s a perfect complement to RapidConnect’s next generation communications platform.”

Assign is a customizable, protocol-based patient assignment platform that matches the right patient with the right care team members to accurately and expertly balance patient workload among physicians, nurses and other team members. By intelligently and automatically assigning patients using customizable protocols that include continuity, geography patient acuity and preferences, along with scheduling data, Assign reduces staff burnout, improves workflow efficiency ultimately reduces overall length of stay, contributing to patient satisfaction.

MD Interconnect’s RapidConnect is a cloud-based mobile and web platform designed to enhance communication among healthcare team members quickly, easily and securely. With RapidConnect, every call schedule is integrated directly into the system, allowing easy access to the proper clinician every time. With the care of patients as first priority, the ability to communicate efficiently and securely with the right person at the right time becomes imperative to delivering quality healthcare.  RapidConnect provides this secure platform that has been designed by clinicians with clinical workflow top of mind.  It also integrates personal preferences and rules-based workflows so access to physicians and other care team members is streamlined for everyone.

The integrated product suite enables quick visibility into the team taking care of a particular patient at any given moment and facilitates secure communication across those care team members.

“We see this integrated platform as truly the next generation of care coordination,” said Gene Schneider, CEO of MedAptus. “What this means is that care team members, both inside and outside the hospital, can not only communicate seamlessly and securely with each other, but they can also assign the optimal care team members to patients based on unique situational factors. Nobody else in healthcare can deliver that patient-centric combination.”

About MedAptus
MedAptus is an award-winning Boston-based healthcare technology company providing state-of-the-art solutions that streamline the process of delivering patient care. From simplifying pre-care clinical workforce needs, to automating administrative tasks at the point-of-care, MedAptus provides customers with products that  improve operational efficiency and workflow, optimize financial performance and help healthcare providers deliver better patient outcomes. MedAptus has been recognized as a leader in mobile charge capture software and services by KLAS six out of the past seven years and was named Category Leader in 2017. www.medaptus.com

About MD Interconnect
MD Interconnect is the mobile health company behind RapidConnect, a cloud-based mobile and web application for healthcare professionals. Developed by physicians and for physicians, RapidConnect is designed to enhance communication among caregivers in a HIPAA secure environment. RapidConnect allows clinicians to communicate quickly, easily, and securely, improving patient care and efficiency while reducing costs. The communications app integrates call schedules, personal preferences and rules based workflows so access to physicians and services is streamlined for everyone. Founded in 2015, MD Interconnect is based in Raleigh, N.C. www.mdinterconnect.com.

Media Contacts:

MedAptus
Gene Pinder
919.578.5712
gpinder@medaptus.com

MD Interconnect
Shawn Ramsey
919.621.0737
shawn@theartofmoxie.com