Join our free webinar to learn how WakeMed Health & Hospitals expanded its communication system to drive revenue, lower costs, enhance physician satisfaction and improve patient care.

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Overview

In 2016, WakeMed Health & Hospitals searched for a solution to address growing concerns about the prolific use of unsecure texting to share Protected Health Information (PHI). That practice put the hospital and their patients at risk. Hospital physicians, nurses and intake staff were frustrated by a number of ongoing communication challenges, and community based physicians struggled to communicate easily and effectively with the hospital.

Over the past two years, WakeMed has come to rely on RapidConnect (by MD Interconnect) for more than just secure communication. Join WakeMed’s CIO Pete Marks as he shares real examples of how a superior communication solution has helped WakeMed improve:

  • Efficiency and access
  • Total cost of care
  • Physician satisfaction
  • Patient care

Learn more about how:

  • Orthopedic specialists built better community partnerships by easing the referral process and expediting patient care.
  • Operator assisted physician call volume decreased by 50% while improving the delivery of key clinical directives from PCPs.
  • Unnecessary ED visits were avoided, with potential cost savings of $4,000 per incident.
  • Epic integration led to a reinstated ACC accreditation with an 86% appointment follow-up rate.
  • Physician satisfaction increased with 70% of providers preferring RapidConnect over Paging or P2P.

Presented by:

  • Pete Marks, VP & CIO, WakeMed Health & Hospitals
  • J. David Hoover, MD, Pediatric Surgeon, WakeMed Health & Hospitals, MDInterconnect Co-Founder and Chief Medical Officer

Who will benefit from this webinar?

  • CIOs
  • CMIOs
  • CTOs
  • Physician Leaders

Register for the Webinar