Terms and Conditions (“Terms”)

Last updated: July 14, 2020

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the Proficient Connect mobile application (the “Service”) operated by Proficient, Inc. (“us”, “we”, or “our”) on behalf of Medical University Hospital Authority (“MUHA”).

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

Usage of the Application

This application is provided for use by MUHA for its designated users who participate in MUHA’s network of providers at the MUSC Health Shawn Jenkins Children’s Hospital, located at 10 McClennan Banks Drive, Charleston, SC 29425.  It is intended for MUHA-related business use only; any use for personal reasons only is strictly prohibited.  Only a subset of MUHA employees will have access to this application. Your access may be discontinued at any time for any reason. MUHA will provision the accounts of its designated users necessary to access the capabilities of the Application once it has been downloaded.

The application does cache certain data on your device.  This data will be erased in the following circumstances, and you consent to the remote erasure of this data from your mobile device: (1) if you violate the login policy with too many sequential login attempts that are unsuccessful, (2) if your device is reported as lost or stolen, and (3) if your access to Proficient Connect is terminated or suspended for any reason.

This application may use cellular data and/or voice capabilities on your personal device, as well as storage. By agreeing to these terms of use, you agree that these costs are not reimbursable by MUHA or Proficient.

Governing Law

These Terms shall be governed and construed in accordance with the laws of North Carolina, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Us

If you have any questions about these Terms, please contact us at:  proficienthealth.com.

Privacy Policy

The associated Privacy Policy can be found at this location: http://www.mdinterconnect.com/privacy/rapidconnect