Enhance access to your specialists
RapidConnect allows your specialists to be more accessible by opening up direct secure lines of secure communication from Primary Care Physicians to every service line within their preferred workflows so that response rates are high and response times are very fast.
Extend brand awareness
Proactive engagement of community physicians keeps you front and center in the referring community. Your RapidConnect will be white labeled with your system name, colors and logo.
Improve clinical staff efficiency
Communication from and with nurses and secretaries is faster and more robust. Access to read receipts with time stamps virtually eliminates redundant paging. Intelligent message routing replaces the need to train new employees in the unique requirements each service line has in place.
Enhance physician relationships
RapidConnect enhances community physician engagement, satisfaction and loyalty by providing superior access to your organization and response times through improved physician messaging. Collaboration breeds more collaboration as physicians enjoy hassle free connections across large and complex systems.
Address network leakage
All providers are tagged as in network or out of network and can also be tagged as “high value” prompting members to utilize in network resources when possible.
Active account management
Each account manager has years of clinical experience and will quickly understand your institution in detail. Your account manager will daily monitor your account, proactively reach out to assist in training and set up, provide reports and feedback on system usage and will offer training tailored to your use cases.
Optimize clinical resources
RapidConnect allows each division and service to display their frontline resources and then back up those resources with additional layers ensuring that all communication is directed to the appropriate resource facilitating prompt and accurate response.
Reduce risk associated with unsecured PHI
Message content and attachments are completely secure and protected. Each customer configures message retention time and log in rules based on their policies. Avoid the security risks and potential compliance fines associated with sending PHI via pagers.
Streamline admits, discharges, transfers
Opening direct lines of secure communication to emergency departments, patient admission teams, clinic locations and PCPs streamlines access for patients, and reduces on hold times associated with conversations between hospitalists and PCPs about post discharge care plans.
Enhance patient experience
Reaching the right person the first time with more detailed messaging means that care decisions can be made more quickly and efficiently. Streamlining clear and direct communication to the receiving entity can improve patient wait times upon arrival, eliminate duplicative tests, reduce the patient’s burden in communicating clinical information and improve cost savings.
Customize to hospital workflow
With quick drag and drop and on/off levers, each customer can uniquely customize clinic workflows down to the division and user level, supporting unique requirements of Intake Centers, Emergency Departments, Hospitalists, Nursing, Ancillary Services and Sub-Specialists.
Predictable fee
RapidConnect is offered at enterprise pricing allowing for easy long term budgeting, helping you avoid any surprises in later years when usage has significantly increased.
Reduce P2P call center volume
The hospital call center or “switchboard” is still a strategic hub connecting providers to other providers and patients. In addition to intelligent message routing, RapidConnect specifically designed multi-user and mass notification features to allow robust participation of the hospital call center while enabling optimized resource utilization.
Request a Demo
Want to know more? Contact us today and schedule a demo and get a better look at what RapidConnect can do for you.
Effective Clinical Communication Can Be Difficult
THE RIGHT PERSON
Don’t know a specific schedule or name? No problem! RapidConnect’s ability to manage call routing and schedule interface means no missed connections.
THE RIGHT TIME
With RapidConnect, you can integrate with your current call scheduling platform or use our built-in system, allowing our rules based hierarchy to connect your message every time.
THE RIGHT PLACE
Ensures patient access care in the most appropriate and cost effective setting.
THE RAPIDCONNECT SOLUTION
With the care of patients as the first priority, the ability to communicate efficiently and securely with the right person at the right time becomes imperative to delivering quality healthcare. RapidConnect provides this secure platform that has been designed by clinicians with clinical workflow top of mind.
Call Schedule Integration
With RapidConnect, every call schedule is integrated directly into the system, allowing easy access to the proper clinician every time. No more guessing who is on call or hoping that your messages was routed correctly. Eliminate the guesswork and improve your overall performance with this easy to use feature.
Unlimited Apps
We believe that every clinician, inside and outside of the hospital, should have access to the RapidConnect app on their device. We are unique from other secure communication platforms by not charging per user, but rather utilizing an enterprise license with unlimited app users. The cost of the enterprise license is based on the size of the system. We want everyone to have access to RapidConnect without the penalty of a user by user license fee.
POWERFUL ALGORITHM
RapidConnect’s cloud based solution provides the users a secure tool that makes communication as close to effortless as possible. Now, not knowing a specific schedule or name is not a problem and taking all of the guesswork and waiting out of the equation. The RapidConnect algorithm provides tangible results such as lower call center volume, quicker and more efficient communication between clinical personnel and an increase in positive results.
Built for Teaching Hospitals
Information about how this system was built to be used a teaching hospital.