Integrations

MD Interconnect understands the importance of integrating with a hospital’s (or practice’s) existing technologies, including leading EMR/EHR solutions and call schedule management solutions. This ensures the optimization of a customer's existing technology investment and supports existing workflows, both of which lead to better patient care, increased staff productivity and widespread user adoption.

Call schedules are pulled into RapidConnect on a defined schedule using AMiON’s API.

The RapidConnect back-end is hosted in Microsoft Azure which eases integration with Institution resources that are also hosted in Azure.

Consult orders are reliably delivered to the destination physician through RapidConnect using their notification preferences, and delivery/receipt notifications are logged back into medical record. This integration is done through the Health Level Seven (HL7) protocol.

Call schedules are pulled into RapidConnect on a defined schedule using Lightning Bolt’s API.

RapidConnect provides a snap-able framework that allows us to easily integrate with other call schedule vendors that provide an API to pull call schedules.

RapidConnect provides options to integrate with Active Directory for single sign-on, allowing clinicians to use their Institution credentials to sign in. The first option is through Active Directory File System (ADFS) using the Security Assertion Markup Language (SAML) V2 standard. The second option is through Lightweight Directory Access Protocol (LDAP) which requires a Virtual Private Network (VPN) connection to the Institution’s Active Directory back-end.

Call schedules are pulled into RapidConnect on a defined schedule using QGenda’s API.

Voice over IP (VOIP) calling is provided for RapidConnect mobile App users through Twilio’s latest SDK for iOS/Android.