According to Wake Orthopaedics, the answer to that question is an enthusiastic yes. After partnering with The North Carolina Football Club (NCFC), Wake Orthopaedics knew that fast and secure messaging would be key to providing timely care including same-day appointments.

With that in mind, they gave NCFC athletic trainers and physical therapists access to the RapidConnect secure messaging app, which now serves as the official communication pathway between the two organizations. Each month, an average of 90 secure texts are sent and received, enabling streamlined communication and a faster, collaborative treatment plan.

“With RapidConnect, appointment scheduling time has been cut in half, and communication to parents can typically take place on the same day. As a result, I send all my players to Wake Orthopaedics,” stated Jason Bailey, Athletic Trainer, North Carolina Football Club.

“RapidConnect has enabled us to build on established provider relationships (both within our system and the community) as well as access new opportunities with regional sports teams, trainers and therapists. Patient care questions, x-ray consultations, and follow-up arrangement are significantly more efficient and it has allowed our practice to increase access for referring providers,” shared Mark Wood, MD, Executive Medical Director, Physician Services, Wake Orthopaedics.

To learn more about how RapidConnect is helping Wake Orthopaedics improve communication and drive referrals, see the complete use case here.

To learn more about how RapidConnect can help you, contact us.